We value our customer and would like to make sure that your shopping experience with us is memorable and pleasurable.
For any reason if you are NOT 100% satisfied with your purchase, we will gladly accept returns of the package(s) within 7 days of the order date and issue a full refund.
What we need a cooperation from you is that, the product purchased:
– have not being used
– is in the same condition when you received the package
– need to be in the original box and / or packaging
However, if the product has been used or damaged by the customer, we are sorry to inform that there will not be any refund. Save Me Space will also not be responsible if your shipment is lost during the return transit. The return shipping cost will be born by the customer.
Once your return is received and inspected by our team which normally within 72 hours of receipt, your refund will be process and we will contact you to arrange for the refund.
Warranty and Return Policy Steps
Please follow the steps mentioned below to claim warranty / return of product purchased:
1. Contact us by email firstname.lastname@example.org with detailed description and photos or if possible video. We will confirm whether it is operational problem or quality problem.
2. We will advise you with possible resolutions after our confirmation.
3. We will accept your requirement of returning if all the solutions are not workable.
4. You have to immediately send the items together with the original packaging and accessories unless an exception is agreed in advance.
5. We will inform you once we receive the returned product. Replacements or repaired items will be shipped back via regular air mail and we will inform you in advance.